The Watch Superstore
Clocks & Watches Retail & Repairs
0161 477 7001
9 Prince's St, Cheshire, Stockport SK1 1SL, UK
Opening Hours:Monday: 10:00 AM – 5:00 PMTuesday: 10:00 AM – 5:00 PMWednesday: 10:00 AM – 5:00 PMThursday: 10:00 AM – 5:00 PMFriday: 10:00 AM – 5:00 PMSaturday: ClosedSunday: Closed
Google Rating: 3.0 out of 5 stars (4 total ratings)
Steven Vale1 StarPosting this on behalf of my wife, who has had a hell of a time recently with these jokers.
She ordered me a Fred Bennett triple cross pendant for Christmas. It was originally sent to the wrong place (they claim it was the Royal Mail, but I can't see how they'd get it so wrong), but they sent a replacement no problem.
Fast forward to Christmas day and the pendant had a fault (the kind that causes injury). We contact the Watch Superstore expecting more of the same good customer services we received before, but no. They just pass the buck to their suppliers, giving us a phone number no one answers and an e-mail address no one replies to.
I've replied to their e-mail and sent a new one through their website, but they've gone unresponsive.
Do yourself a favour and go elsewhere for your purchases, because you'll be out of pocket if there's anything wrong with what you buy from the Watch Superstore...Sunday 7th January 2018
David Knowles5 StarExcellent Service, Prompt Delivery, Very pleased with the purchaseSunday 14th January 2018
Sam Josic1 StarFriday 12th January 2018
Saima Noman5 StarTuesday 30th May 2017